Shout Outs

Shout Out to Mayor Paul Whorrall & Public Works Superintendent Jim Craw

Submitted by Eric and Carolyn Sprague, Village of Manlius Residents

We want to make a shout-out to Mayor Whorrall and Superintendent Craw for their prompt response to an email request that we submitted to have the storm drain at the edge of our property unclogged. We sent the email on a Sunday night and received an immediate reply from Mayor Whorrall saying that someone would be out to take care of it right away. Talk about a quick turnaround time! Wow! Superintendent Craw was at our house the next morning, cleared the clogged drain, and now it's running as it should. My husband and I are very pleased with the high degree of responsiveness to our needs and the pleasant and courteous way that our request was handled. Great customer service!